OBJECTIVE

Improve equity and well-being in our society

PROFESSIONAL EXPERIENCE

Sales and Marketing Assistant, Gateway Controls, Inc., Bellingham, WA
5/06-present
Administrative Assistant/Bookkeeper
7/02-12/04

• Recruited back to Gateway Controls to help sustain company growth with the new Sales Assistant position
  
• Increase efficiency of the sales process; resourcefully gather information, prepare project submittals, draw gate designs using Autosketch CAD software
• Reassessed, organized and redesigned phone book advertising in multiple regional directories
  
• Collaborate on rebranding and new marketing campaign
• Designed advertising for regional home shows and created flyers using Paint Shop and Microsoft Publisher
• Completely revamped company safety manual to comply with rigorous safety audit; researched safety standards and synthesized complex information into a practical manual
• Special events coordinator; creatively plan events, coordinate with vendors, set timelines, and work within budgets
• Correspond and develop rapport with customers and vendors

Human Resources Administrative Assistant, Whatcom County Administrative Offices, Bellingham, WA
9/05-5/06

• Advertised open positions with local newspaper and on various websites
• Front desk reception
• Communicated with County employees and insurance providers regarding benefits
• Created health promotion fliers in Microsoft Publisher
• Attended "How to Say It Better," a customer service training provided by the County

Legislative Intern, Washington State House of Representatives, Olympia, WA
1/05-3/05

• Handled majority of hotline calls coming into member’s office, researched constituent concerns, spoke with constituents on the phone and prepared drafts of response letters
• Conducted extensive research for legislation and prepared materials used for testimony in committee
• Assisted at weekly stakeholders meetings regarding the new high school graduation requirements
• Covered phones and reception when legislative assistants were out

LEADERSHIP EXPERIENCE

Cultural Relations Advisory Board, Garfield High School, Seattle, WA
3 Years

• Founding member of the Cultural Relations Advisory Board
• Problem-solved racial tensions at Garfield as a member of a team
• Spearheaded a program to survey the students and staff of Garfield on issues of race and compiled the data into a proposal to improve race relations within the school
• Planned and facilitated two week-long series’ of workshops designed to open up dialogue between students on race relations at Garfield
• Facilitated parent discussions following a shooting at Garfield
  

Regional Representative of youth group, Seattle, WA
1 Year

• Elected by peers to represent a five-state region of an international youth organization
• Planned two regional youth retreats
• Addressed groups of hundreds of youth
• Planned and led a Kids Camp counselor training weekend
• Co-created a quarterly newsletter
  

Natural Helpers, Garfield High School, Seattle, WA
3 Years

• Board member for two years
• Planned and conducted drug awareness workshops for students at Garfield
• Attended a two day training on identifying and helping peers who were dealing with problems such as anorexia and drug abuse

VOLUNTEER WORK

Children's Administration Volunteer, CPS Unit, Bellingham, WA
1/06-12/06

• Volunteered five to ten hours per week
• Transported state-dependent kids and supervised visits between kids and their biological parents
• Contacted health professionals regarding the progress of CPS clients
• Met with parents and children who were subjects of CPS investigations in their homes, at the Children's Administration office and at schools
• Prepared written requests for donations and made cold calls for funding for the annual Foster Parent Appreciation Event
• Assisted at family team decision meetings at which family members of children at risk of becoming state-dependent come together to discuss the best placement for the child
• Attended six hour training, "What Young People Need to Succeed"

OTHER RECENT WORK EXPERIENCE

Bartender/Server, Archer Ale House, Bellingham, WA
4/02-3/08

• Served food and beverages with quality customer service and friendliness in a fast paced environment
• Used and updated restaurant point of sale system, kept balanced till, closed and locked up restaurant
• Trained new employees

TECHNICAL SKILLS

• HTML - Designed and wrote hedyandersson.com
• Microsoft Word, Excel, Publisher and Outlook
• Quickbooks Pro and Customer Manager
• Remote Access Control Programming with DKS, Keri and Chamberlain Systems
• AutoSketch CAD

EDUCATION

Bachelors of Arts Degree,Western Washington University, Bellingham, WA
2005

• Political, Economic and Social Analysis for Just Policy, GPA: 3.6